FervoGear Returns Policy

We at FervoGear are committed to your satisfaction with every purchase. We understand that occasionally, a refund or alteration may be necessary. Our policy is designed to support you through this process with clarity and convenience. Please review the following guidelines carefully to ensure a smooth and efficient experience.

REFUND POLICY

• A refund can be requested within 4 weeks of the delivery date.
• Eligible clients will receive a full or partial refund after an assessment by our audit team.
• Full refunds are not eligible after 4 weeks from the delivery date.

ALTERATION POLICY

• An alteration request can be placed within 6 months of the delivery date.
• Our audit team will assess your eligibility for a free alteration.
• If you are not eligible for a free alteration, or the request is placed past the allowed time, an alteration charge will apply depending upon the nature of the issue.

RETURN / EXCHANGE POLICY

Orders cannot be returned or exchanged once production starts, since every order is personally customized in size, design, and color.

AGREEMENT

By making a purchase through our website, you are acknowledging and agreeing to our terms.

CONTACT US

To request a refund or alteration, or for any questions, please call us at (409) 404-0962 or email us at returns@fervogear.com